Refund Policy
At SceneForge, we want you to be satisfied with our service. If you are not happy with your purchase, please review our refund policy below:
- Eligibility: You may request a refund within 14 days of your purchase.
- Process: To request a refund, please contact us at [email protected] with your order details and the reason for your request.
- Approval: Refunds are reviewed on a case-by-case basis. We generally approve refunds if there is a verified technical issue that prevents the product from working as described.
- Processing Time: Once approved, the refund will be processed through Paddle and typically appears in your account within 5-10 business days.